For our classroom training courses, our policy is as follows:
- 100% refund if requested more than 2 weeks before the scheduled class date.
- 0% refund in the last week before the class. This includes NO SHOW's!
- All refunds will be processed in the same method of payment within 5 business days of the refund request.
Classroom and Webinar Training Cancellation Policy
We to try our very hardest to ensure that our classes will run if you sign up. Although we have never canceled on a student against their wishes, we do have a policy in place:
- We will try our very best to give you 2 weeks warning of cancellation before the class.
- We will not provide compensation for any external costs of cancellation such as hotels or flights.
- We will provide:
- A full 100% refund of the class enrollment fee.
- or Free access to the online version of our training (if applicable).
- or a credit towards any future live class of equal or lesser value.
Online Training Cancellation Policy
For our online training courses, our policy is as follows:
- We will provide a full refund for any reason, as long as it is made before the completion of the course.
- We will not provide a refund if the course has been completed.
- All refunds will be processed in the same method of payment within 5 business
© IOA Safety 2003-2015
4602 35th Street, Suite 400. Orlando, FL 32811.